Telehealth

Hometown Pediatrics now offers Telehealth visits

We are here when you need us, in-person and virtually. Meeting you where you are, to provide the care you need.


What is a virtual visit? This is a consult/health check or sick visit with a Hometown Pediatrics provider via video conferencing. Virtual care creates more convenience for you, and your child gets the quality care that you know and trust! Currently we only offer scheduled visits with our pediatrician and her nurse practitioner.

Visit requirements:

  • Currently, these are only scheduled visits. Call our office or the physician on call (after hours) to schedule a virtual visit.
  • We provide visits for acute illnesses or chronic conditions for which we feel it is safe to provide care using virtual technology. 
  • During the COVID-19 pandemic, we may suggest connecting with you virtually so we can determine the most appropriate place for you to receive in person care.
  • At this time, well visits cannot be offered via telehealth.
Ask your insurance if your plan covers virtual visits. If the visit is not a covered benefit by your insurance, then the visit charge will be passed onto you for payment. Maximum out of pocket charges for a virtual visits is $50.

With the COVID-19 Pandemic most insurance companies are beginning to cover these visits so that you have a safe way to receive care.

Tech qualifications/Optimal visit environment:

  • You may use your smartphone/tablet or home computer with a webcam and microphone.
  • You will need to switch your browser to Chrome if using your computer.
  • Download the app for anytimepediatrics and use our office code to register or click the link below.
  • Log on and begin your appointment up to 15 minutes prior to your scheduled time. 
  • Make sure your child can interact with the camera if we ask him/her to come close and show us something specific (that may determine whether you use your phone or your computer).
  • Please have good lighting.
  • Make sure you have a strong internet connection.
  • Please have your younger child stripped down so we can do a visual exam of their breathing and skin.
  • If you are able:  please check your child's temperature and weight.
  • Please have a flashlight available.
  • Know your child's medications and have your pharmacy preference available.
  • If the visit is for a rash or skin condition, use your smartphone and upload a picture into the chat feature once you enter the virtual visit.
 

Our virtual visit consent is embedded into our telehealth platform that you will acknowledge prior to each visit. In general, you should be aware of the following:

  • If an emergency occurs during this telehealth encounter, you should call 911 and stay on the telehealth connection until help arrives. 
  • You may refuse telemedicine services at any time.
  • Other health visit types are available: including office visits (in the office or parking lot during COVID19). In addition, there are other places to receive care in our community including Urgent Care and the Emergency Department. Please speak with us so we can help you decide the most appropriate place for care.
  • All Telehealth visits are confidentially protected and HIPAA compliant. You will be informed of any other people present at either end of the telehealth encounter and have the right to exclude anyone from either location.
  • The parent (if the patient is under 18 yrs old) has full access to notes from this visit unless otherwise protected by adolescent confidentiality statutes.

Extending our medical home to yours!

REGISTER FOR TELEHEALTH HERE

IS YOUR CHILD SICK?TM

WHAT'S NEW?

  • The office is locked Monday-Thursday at 4 pm and 4:30pm on Friday.


    Our drive thru will remain open for any assistance with prescriptions or forms to be picked up by 4:30pm Monday-Thursday and 4 pm on Fridays.

    SEE SUMMER HOURS!


     

  • If you have questions or think you've been exposed to the Corona Virus, call the Missouri Corona Virus Hotline at 1-877-435-8411
  •  How to prevent the spread of respiratory diseases like COVID-19

  • We now have Telehealth Visits available. Sign up for this service by clicking the "telehealth" tab!

  • Our summer hours are now in effect!


    Mon-Thurs 8:00-4:30 
    Fridays 8:00-4:00

    Phones will turn off 30 minutes prior to closing to allow for call backs!
     
  • If you need a refill for a prescription, please call your pharmacy to request this. If you need a controlled prescription refill, you can still call the office to do this. Please allow 24 hours for us to fill your request!